Workplace Relations Training (2024)

Resources and Training to Support Continual Growth

The TTUHSC Division of Human Resources coordinates a range of learning opportunities for our team members to acquire new skills and knowledge relevant to their roles. By offering practical training courses related to the most frequent workforce relations questions, HR seeks to empower team members, strengthen institutional effectiveness, and cultivate a supportive and engaging work environment.

Human Resources provides a variety of training initiatives for our team members and supervisors, including live virtual classes ↓ and multi-part training series ↓, as well as self-paced courses ↓.

Coming Spring 2025!

Manager's QuickStart Training: Essentials for New TTUHSC People Leaders

The Division of Human Resources is pleased to share that our new Manager's QuickStart Training is in development! Designed for all new managers at TTUHSC, this training will cover essential topics to help you hit the ground running. Learn about employee timekeeping, report locations, high-level budget and financial information, and get a refresher on HR-specific topics like leave, FMLA, performance management, and more. Stay tuned for additional details!

Live Virtual Classes

HR Training for People Leaders

To help TTUHSC leaders learn more about HR processes, the TTUHSC Division of Human Resources now coordinates several facilitated training opportunities. Each of the following sessions is offered virtually by one of our HR Directors for those who are interested in gaining a better understanding of how to navigate HR-specific topics and administrative procedures. To enroll in a training session, please use your eRaider credentials to log in to ACME.

Discipline and Documentation

How to effectively address and document performance gaps and common mistakes to avoid.

  • August 29, 10-11:30 a.m.
  • September 12, 2-3:30 p.m.
  • October 22, 10-11:30 a.m.
  • November 12, 10-11:30 a.m.
  • December 10, 10-11:30 a.m.
Understanding ADA

An overview of the Accommodation Request process, manager responsibilities, and HR’s involvement in the process.

  • September 27, 10-11 a.m.
  • October 25, 10-11 a.m.
Understanding FMLA

An overview of FMLA, the process for requesting FMLA, administrative procedures, and employee & manager responsibilities.

  • July 23, 2:30-3:30 p.m.
  • September 24, 2:30-3:30 p.m.
  • October 29, 2:30-3:30 p.m.
Understanding Leave

An overview of the various state leave benefits available to HSC employees.

  • September 10, 2-3:30 p.m.
  • November 6, 2-3:30 p.m.
  • January 7, 2-3:30 p.m.
Understanding Sick Leave Pool & Family Leave Pool

An overview of Sick Leave Pool (SLP) and Family Leave Pool (FLP), including eligibility guidelines and administrative procedures.

  • October 8, 2-3 p.m.
  • December 3, 10-11 a.m.
  • February 6, 10-11 a.m.

NEW! ePM System Navigation

Gain a comprehensive understanding of the ePM system interface and the functionalities related to managing position descriptions, including approval routing and signature facilitation.

  • July 10, 9:30-10:30 a.m.
  • July 25, 1-2 p.m.
  • August 6, 2-3 p.m.
  • August 22, 9-10 a.m.

Whether you're new to the ePM system or just interested in learning more, this class is beneficial to supervisors and anyone responsible for managing position descriptions. Each session is led virtually by Tina Rodriguez, Senior Director of HR Information Systems for TTUHSC. To enroll, please log in to ACME.

NEW! Annual Performance Review Platform and Feedback

Learn how to use the performance review application and develop the skills needed to provide insightful, constructive comments while facilitating productive performance conversations.

  • July 16, 3-4 p.m.
  • July 22, 10-11 a.m.
  • August 6, 10-11 a.m.
  • August 14, 3-4 p.m.

This training is recommended for managers, team leaders, and anyone involved in the performance review process. Each session is led virtually by Barbara Mowry, Director of HR – Projects and Training, and one of your campus HR Managing Directors. To enroll, please log in to ACME.

Instructor-Led Training Series

Retention Strategy Series

The Division of Human Resources is thrilled to introduce a new training series that will equip you with the essential tools and techniques to foster engagement, satisfaction and growth within your team. Each module of the Retention Strategy Series is meticulously crafted to provide actionable insights, practical strategies, and engaging conversations to drive real results in your team.

The Retention Strategy Series explores several key pillars of effective retention strategies, including Feedback Conversations, Stay Conversations, Career Conversations, and GROW Conversations. This multi-part series is offered virtually via Zoom. While the modules build upon each other, each course can be enjoyed as a stand-alone learning opportunity. Each module is offered on a variety of different days each month, but the same content will be covered in each session.

Part 1 | Feedback Conversations

Gain the knowledge and skills to navigate feedback conversations effectively to build a culture of continuous learning, growth, and excellence.

  • April 4, 2–3 p.m.
  • April 11, 10–11 a.m.
  • April 17, 11 a.m.–noon
Part 2 | Stay Conversations

Discover the art of conducting stay conversations to proactively address employee concerns, enhance job satisfaction, and retain top talent.

  • May 7, 1:30–2:30 p.m.
  • May 16, 10–11 a.m.
  • May 30, 3:30–4:30 p.m.
Part 3 | Career Conversations

Delve into facilitating meaningful career conversations that empower employees to pursue aspirations, achieve work-life balance, and thrive in a motivating culture.

  • June 5, 3:30–4:30 p.m.
  • June 11, 10–11 a.m.
  • June 24, 1–2 p.m.
Part 4 | GROW Conversations

Learn essential positive coaching skills and strategies, including how to utilize the GROW (Goal, Reality, Options, What) model to facilitate meaningful discussions.

  • July 8, 10–11 a.m.
  • July 17, 10–11 a.m.
  • July 30, 3–4 p.m.
How To Enroll:
  • Log into ACME, then navigate to the Main Menu
  • From the Participant links, select Enroll in a Classroom Course
  • You will be directed to a page with a calendar. Using the Campus drop-down menu located above the calendar, select Online
  • Using the embedded calendar, choose the appropriate date, then click Select next to the course title
  • Click the Enroll in Venue button to register

If you have any questions, please contact Barbara Mowry at Barbara.Mowry@ttuhsc.edu.

Self-Paced, On-Demand Courses

Mastering the Hiring Workflow: A Comprehensive Guide

For those overseeing hiring activities, here's an in-depth guide to administering an effective recruitment. New hiring managers should complete this training before requesting access to BrassRing.

  • Self-paced and available on-demand through ACME
  • Download the course overview
Workplace Relations Training (2024)

FAQs

What is employee relations training? ›

These courses and certificates are designed for those responsible for building and maintaining healthy relationships among employees.

What is job relations training? ›

Job Relations emphasizes “Respect for People”. It trains and coaches supervisors how to handle problems, how to prevent them from occurring, and, most importantly, it aids in developing a logical, common sense approach to handling issues with a people-centric view.

What are the five pillars of employee relations? ›

A successful HR strategy hinges on five key pillars: legal compliance, employee engagement, career advancement, a strong corporate image, and an effective performance management system.

What is the meaning of workplace relations? ›

Employee relations refer to the relationships between employees and employers or management. Maintaining and improving these relationships is usually a primary goal of human resource (HR) departments to ensure a healthy and productive working environment.

Is employee relations the same as HR? ›

Employee relations (ER) is often defined as part of the human resources department; it is responsible for creating positive relationships and cultivating a constructive work environment that builds and ensures employee engagement, productivity, and trust.

What is an example of employee relations? ›

Employee relations examples include the onboarding process, absenteeism, and workplace conflict. Why are employee relations important? When employers treat employees well and create a positive work environment, it contributes to better employee morale, loyalty, and productivity to improve overall business performance.

What is the golden rule of employee relations? ›

Treat others as you would like them to treat you.”

What is employee relations in a nutshell? ›

Employee relations refers to the interactions between employers and employees, and includes aspects like communication, conflict resolution, and employee development. Creating a harmonious workplace culture is key to improving employee retention and engagement.

How do you handle employee relations issues? ›

  1. 1 Assess the urgency and impact. Not all employee relations issues are equally urgent or important. ...
  2. 2 Communicate clearly and frequently. Communication is key to managing employee relations issues effectively. ...
  3. 3 Use tools and templates. ...
  4. 4 Seek support and feedback. ...
  5. 5 Learn and improve. ...
  6. 6 Here's what else to consider.
Mar 13, 2024

What is another term for employee relations? ›

Also called HR relations, associate relations, and even labor relations, the goal is to both reinforce your company's culture and make sure that teammates can be productive and get along with each other.

What is the main role of employee relations in the workplace? ›

Employee relations focuses on creating and delivering people practices which develop and maintain positive working relationships between an organisation and its people. They also support and advise managers on difficult people issues, and are experts in employment/labour law.

What is meant by employee relations? ›

Employee relations refers to an organization's efforts to create and maintain a positive relationship with their employees. By maintaining positive, constructive employee relations, organizations hope to keep employees loyal and more engaged in their work.

What does an employee relations professional do? ›

Employee relations focuses on creating and delivering people practices which develop and maintain positive working relationships between an organisation and its people. They also support and advise managers on difficult people issues, and are experts in employment/labour law.

How do you explain employee relations experience? ›

You would describe employee relations experience as skills, accomplishments, and responsibilities focused on improving relationships and collaboration in the workplace. Employee relations is considered a subfunction or department that is usually within the HR or legal function of an organization.

Is employee relations a skill? ›

A skilled employee relations manager can significantly enhance the workplace culture. Clear and empathetic communication fosters an atmosphere of openness. Effective conflict resolution safeguards the team from internal tension.

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