Welcome Home
We're proud to have you as a resident.
Finally! Space to do you.
Time to say goodbye to the old way of doing things. Because with Invitation Homes, the best amenities, service and technology all come together to make your life easier. Here’s some helpful info to get started.
It's like your whole home is on your phone
Save time. Pay online.
If you applied online, you have an account! Click the profile icon at the top of the page and then “Pay my rent. Set up automatic payments and more.
Control your Smart Home.
Manage your Smart Home with the SmartRent app. Control your thermostat, lock and unlock your front door, and create unique access codes all from one app.
Maintenance made easy.
Our easy-to-use app is the best way to request a repair, keep up your Fridge List, get updates, and watch our home care ProTips.
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Live with peace of mind.
Proactive home checks
Your home already passed a rigorous inspection before you moved, and our maintenance pros come back twice a year to make sure everything checks out.
Make sure you're covered.
Renters insurance is not a luxury – it’s a must-have. We require our residents to have $100,000 of personal liability coverage within 7 days of starting a lease.
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How we take “living freer” to the next level.
Top-level property management.
ProCare service and 24/7 Emergency Maintenance.
Wide selection of homes in desirable neighborhoods.
Smart Home technology.
All homes recently updated and renovated.
Lease Easy bundle and optional services.
View Welcome Brochure
Watch our helpful Move-In Orientation video.
Making payments
There’s a few ways to make your monthly rent payments with us. If you’re paying online or using our walk-in payments option, we’ve made sure to make it as easy as possible.
Maintaining your home
When it comes to your home’s maintenance, we’re in this together. Invitation Homes will resolve your home’s major maintenance issues. And although our ProCare service and maintenance requests cover much of your home’s maintenance, you also have resident responsibilities.
Just focus on living. We’ve got this.
Lease Easy bundle
Smart Home, Air filter delivery and utility management all come standard for a small monthly fee.
Pool service
If you chose a house with a pool, we'll handle year-round pool maintenance with regular visits for only $120/mo.
Terminix® pest control
Nobody knows how to protect a home from pests like Terminix. Take advantage of our partnership and save.
Welcoming spaces for your pets.
Your furry friends are going to love your new home. Up to three pets are welcome.
TaskEasy Lawn Care
Let the pros at TaskEasy handle the lawn care responsibility for your lease with our resident discount.
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Welcome home frequently asked questions
What are my move-in costs?
New residents’ move-in costs include a security deposit, administrative and move-in fees, and the rent for the current month of their lease start date. Learn more about our move-in fees on our Leasing fees guide. For residents moving in after the 19th of the month, their move-in fees will include payment of the next month’s rent.
How soon can I move in?
Your Invitation Homes leasing agent will guide you through the entire move-in process. We'll get you moved in right away once your application is approved, the home is ready, and your deposit and other move-in funds are received.
How do I pay my deposit and move-in fees?
Deposits (e.g., security and pet deposits) and move-in fees (e.g., rent and HOA fees) can be paid online in your application dashboard on your profile.
What if I can't pay my security deposit within 48 hours? Can I have an extension?
If you cannot pay your security deposit within 48 hours, we cannot offer an extension, and the house will be placed back on the market. However, as long as it is still on the market, your leasing professional can help you reapply for the home within 30 days. After 30 days, you must start a new application for the home.
Can I move into a home on the weekend?
You can move into your home anytime that works for you as long as your lease term has begun as written in your leasing agreement.
When will I receive the keys to the home?
New residents will get the keys to their homes before or during the Move-in orientation. Your leasing professional will tell you how to access your house without the keys on your lease start date.
What if I can't move in within 14 days of submitting my application?
You must sign a lease and take possession of the home within 14 days of submitting your application for an available home. Read more about our application process.
What is the move-in visit?
Your Move-In Orientation is a key part of ProCare, our proactive maintenance program. During the orientation we explain everything you need to know about living in your home, including ways to help maintain it. And remember: your home had to pass a rigorous inspection prior to move-in. Find out more about ProCare.
Do I need anything to participate in the move-in orientation?
No, you don’t need to bring anything to participate in a move-in orientation. Our maintenance pro just needs to meet a resident who is at least 18 years old before they can begin.
Can I request a later move-in date?
You move-in anytime after your lease start date. However, your lease must start within 14 days of submitting your application for an available home. Read more about our application process .
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